2-1-1 Helpline


2-1-1 is a central access point for all kinds of needs. IMPACT’s free, confidential helpline and online resource directory make it easy for anyone to get connected with information and assistance. Their Community Resource Specialists don’t just give you a phone number. They provide “warm transfers,” meaning they connect callers to a real person at the appropriate agency.

Simply dial 2-1-1 to access family, health, and social service resources. Or:

  • Call toll-free 1-866-211-3380
  • Search online
  • Chat with a representative by texting your zip code to 898-211

United Way of Washington County is the only local sponsor for IMPACT 2-1-1.